If one stays within a hospital system they usually have a patient portal that allows the patient to see all labs, appointments, diagnosis, and can use to ask questions or fill prescriptions on their computer. It also lets all the doctors dealing with a patient see what they diagnosed/prescribed. Helps to keep everyone focused and not overlapping
Yesterday I called that clinic and explained to them I am having trouble with their portal program. Told them I couldn't access nothing, like seeing my test results or other things i have scheduled but, did get a notice that one time to confirm my appointment that I confirmed i would be there for the appointment but, when i showed up for the appointment the girl at the desk said I hadn't been entered into the computer showing that I had an appointment when i arrived the day and time of the appointment.
It was a nurse who I was talking to over the phone about this. She said if i wanted to stop by the clinic she would see if she could see what the problem was.
I went by their this afternoon. After she messed for about 30 minutes. She decided to start from scratch. Spent another 30 minutes setting up the portal. Had to change the user ID, pass word, different email account etc...., she had a hard time getting the information typed in because when she type in a letter or numeral, something other than what she typed entered.
Told me she couldn't figure out what she was doing wrong. I told her I didn't feel as bad now that it wasn't working for me.
I mean she works for the place and said she could set things up.
She finally gets it set up. Shows me everything that has been done since the last week of July. Shows me the ONE panel of test results that were done about a week ago. ONE not 3 like they told me were done. ONE !!! I explained about the others that were done and the test the test that were supposed to have been done.
Had the 10 copies of the ONE blood test panel results that I showed to her.
She said she didn't know why the girl copied me off 10 copies like that but she said the girl had given me a copie of everything that was in my file and there was only ONE time that blood was sent to a lab to be tested. Not 3 times like the doctor and NP told me. ONE time only.
Another thing my blood pressure that they were saying was low on 3 seperate ocassion's. Unless I am doing something wrong in how i am checking it myself. Hasn't been low ? Once or twice it was like 127 over 77 ? That to me isn't too terribly low.
That place is screwed up worse than Hogans goat. I am pretty done with them.
I am sure they won't miss me nor I miss them.