Got my phone bill on Monday. I have my dish network, DSL and phone all in one bill and it normally about 80.00, in that range. Well, imagine my utter shock when I opened the bill and it was over 1800.00. Yes, I said one-thousand eight-hundred dollars. Calls all made to the same number, in the next town, between Nov 13 and 23rd. Some of them for hundreds of dollars.
I called that number first. It sounded like a fax line.
Now, I don't have phones in my house. We all have cell phones. I have a land line for the DSL. I don't even have phones connected to the jacks.
I called AT&T tp o see what the heck was wrong. I was told that the calls were made from my home. Well, my son was home from college at that time, and he has a dial up account from AOL, and he plugs in his lap top in my living room so he can be online and watch TV or whatever.
The number he was using was appearantly long distance, even though AOL said it was not, and it was not a toll call when I called the number, albeit it was from my cell.
I am supposed to hear from ATT any time now about this. It had to be referred to a district manager or something, because of the amount involved. There is no way I am paying this, 1) because I don't have that kind of money for a phone bill and 2) because we would never knowlingly do this. If I have not heard from ATT by end of day, I am calling them on Monday.
As for AOL, I was told by ATT that I would have to call them myself. I have, and I have a number for AT&T to call. This is unreal.
The kicker is that my son has done this all the time since he was in school and we have never been billed for it in the past. Why would they start now. This is only the beginning, cause he was home for Christmas break and did the same thing, as well. Next month's bill will be just as shocking.
Anyone ever had this happen?
I called that number first. It sounded like a fax line.
Now, I don't have phones in my house. We all have cell phones. I have a land line for the DSL. I don't even have phones connected to the jacks.
I called AT&T tp o see what the heck was wrong. I was told that the calls were made from my home. Well, my son was home from college at that time, and he has a dial up account from AOL, and he plugs in his lap top in my living room so he can be online and watch TV or whatever.
The number he was using was appearantly long distance, even though AOL said it was not, and it was not a toll call when I called the number, albeit it was from my cell.
I am supposed to hear from ATT any time now about this. It had to be referred to a district manager or something, because of the amount involved. There is no way I am paying this, 1) because I don't have that kind of money for a phone bill and 2) because we would never knowlingly do this. If I have not heard from ATT by end of day, I am calling them on Monday.
As for AOL, I was told by ATT that I would have to call them myself. I have, and I have a number for AT&T to call. This is unreal.
The kicker is that my son has done this all the time since he was in school and we have never been billed for it in the past. Why would they start now. This is only the beginning, cause he was home for Christmas break and did the same thing, as well. Next month's bill will be just as shocking.
Anyone ever had this happen?