When I was growing up my parents most always bought from Sears Roebuck. They were always happy with good serviceable products that were guaranteed at a reasonable price. We used to shop there also.The last purchases we made were a riding lawn mower, side-by-side refrigerator and a room a/c unit. The mower won't run most of the time, we did purchase the extended warranty but when we call Sears there is a two to three week waiting period (one time we waited 6 weeks) before they can come out to do the repairs. Who wants to wait three weeks to mow their lawns? The fridge and A/C unit haven't worked out very well either. The refrigerator (Kenmore) started falling apart about 6 weeks after we got it. Seems the internal parts are mostly plastic (shelving brackets, meat and veg baskets) and crack. The brackets come out of the side entirely. The ice maker never worked properly and before warranty ran out, Sears sent a repairman out three times to fix it. Never did fix it, and the ice maker still runs sporadically (my wife refers to it as the B52) The noise is incredible, however at least when it is making noise we know it is working. At times it goes on strike and doesn't work at all. Could go on and on, but am sure you get the picture. I rely on Consumer reports now for major purchases. :cboy: