regolith
Well-known member
A while back my new laptop needed repairs.
It had been bothering me a little that when the old laptop finally stopped turning on there were three big files of photo folders I hadn't backed up, covering the two months prior to the laptop's death. So I decided I would take the old laptop and my external hard drive in as well and ask them to try and access those photos and put them on the ext. drive.
I gave them the approximate names of the folders and the dates.
Called them the next day and they told me yes, they'd managed to break into the laptop's hard drive and transfer my photos over. It was taking a bit longer to figure out how to turn the new one on.
I've just accessed the external hard drive for the first time since then. There's a file there called 'pictures from old laptop'. Clicked on it, anticipating that I would see all those really good photos I took in Jan 2013 again.
"Are these even my photos?"
No, they weren't. The laptop had been passed on to me from three previous owners within the family and not one of those pictures in the file was more recent than 2009. The computer techs had simply taken a file that some previous owner had labelled 'pictures' - the thousand or so photos I'd hoped to find on the ext. hard drive aren't there.
First lesson: back up frequently.
Second lesson: if you ask a second person to do something, make your instructions idiot-proof.
It had been bothering me a little that when the old laptop finally stopped turning on there were three big files of photo folders I hadn't backed up, covering the two months prior to the laptop's death. So I decided I would take the old laptop and my external hard drive in as well and ask them to try and access those photos and put them on the ext. drive.
I gave them the approximate names of the folders and the dates.
Called them the next day and they told me yes, they'd managed to break into the laptop's hard drive and transfer my photos over. It was taking a bit longer to figure out how to turn the new one on.
I've just accessed the external hard drive for the first time since then. There's a file there called 'pictures from old laptop'. Clicked on it, anticipating that I would see all those really good photos I took in Jan 2013 again.
"Are these even my photos?"
No, they weren't. The laptop had been passed on to me from three previous owners within the family and not one of those pictures in the file was more recent than 2009. The computer techs had simply taken a file that some previous owner had labelled 'pictures' - the thousand or so photos I'd hoped to find on the ext. hard drive aren't there.
First lesson: back up frequently.
Second lesson: if you ask a second person to do something, make your instructions idiot-proof.