about customer service and how there isn't any. I'm not talking about service calls going to Pakistan, either. I called the Dish people last night about an ongoing issue with being charged twice. First, AT&T sent me to Dish, who sent me back to AT&T. After being on hold for several lifetimes, I got a customer service rep, someone who is obviously working out of their home.
I got no beef with people doing this sort of thing from home. I think it sounds like a sweet job. But I got this guy, Barry, loud music in the background. He was like, "Hey man! Can I help you?" then right in the middle of my questions, he lets out this huge, audible yawn. I heard it over the music or video game or whatever it was, in the background.
I told Barry that I really didn't want to deal with him, and could he find someone else for me to talk to.
Several lifetimes later, about 45 minutes, I'm on hold and finally decide to just call today.
You gotta love those guys at AT&T! At one point, the person from Dish asked me if I was cutting out on him. I told him that my fantastic phone service from AT&T sometimes did that.
I may not be able to get DSL from anyone else, but by gawd, everyone and their dog has Dish and I am switching.
I got no beef with people doing this sort of thing from home. I think it sounds like a sweet job. But I got this guy, Barry, loud music in the background. He was like, "Hey man! Can I help you?" then right in the middle of my questions, he lets out this huge, audible yawn. I heard it over the music or video game or whatever it was, in the background.
I told Barry that I really didn't want to deal with him, and could he find someone else for me to talk to.
Several lifetimes later, about 45 minutes, I'm on hold and finally decide to just call today.
You gotta love those guys at AT&T! At one point, the person from Dish asked me if I was cutting out on him. I told him that my fantastic phone service from AT&T sometimes did that.
I may not be able to get DSL from anyone else, but by gawd, everyone and their dog has Dish and I am switching.