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Non-Cattle Specific Topics
Coffee Shop
moral road vs legal road
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<blockquote data-quote="skyhightree1" data-source="post: 1084439" data-attributes="member: 13268"><p>This evening I got a call from one of my customers she asked me could she get out of the contract we were in and get her deposit back. I asked her why is the work not to your liking or something wrong? she said no her husband was layed off today and that money whey will need to help make their mortgage. I said ma'am let me think about it and I will call you back in 20 minutes. I got off the phone thought about It and called back. I said ma'am I will refund your money back for the deposit and everything but informed her that she will need to sign the contract saying its void etc. I told one of my friends he said man you should have finished the work and put a lean on the house. I said man no way I would do that when someone's already kicked in the teeth. Some people just have no heart at all. I went to the customers house with the money and she showed me the letter stating he was laid off and today was his official last day etc. I felt bad I didn't even charge for the work I had already done. Has anyone else every had to choose the legal avenue vs Moral avenue ? My friend told me you can't have to much heart while running a business or else I won't be in business that's a good point as well. What would yall have done in that situation ?</p></blockquote><p></p>
[QUOTE="skyhightree1, post: 1084439, member: 13268"] This evening I got a call from one of my customers she asked me could she get out of the contract we were in and get her deposit back. I asked her why is the work not to your liking or something wrong? she said no her husband was layed off today and that money whey will need to help make their mortgage. I said ma'am let me think about it and I will call you back in 20 minutes. I got off the phone thought about It and called back. I said ma'am I will refund your money back for the deposit and everything but informed her that she will need to sign the contract saying its void etc. I told one of my friends he said man you should have finished the work and put a lean on the house. I said man no way I would do that when someone's already kicked in the teeth. Some people just have no heart at all. I went to the customers house with the money and she showed me the letter stating he was laid off and today was his official last day etc. I felt bad I didn't even charge for the work I had already done. Has anyone else every had to choose the legal avenue vs Moral avenue ? My friend told me you can't have to much heart while running a business or else I won't be in business that's a good point as well. What would yall have done in that situation ? [/QUOTE]
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