Grrrr, Rant of the day

Nesikep

Well-known member
Joined
Dec 13, 2008
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18,349
City & State/Province
Lillooet, BC, Canada
Well, the customer is always right, but dam are they ever ignorant bastard, particularly if you're dealing with horse people (And for once I'm talking about horses WITHOUT poking fun at Sky)

Since June this guy has been asking me if I have hay, asking for pictures of it, on and on, saying he'll be here saturday morning, never showing up, then 2 weeks later asking for my phone number (because I guess the one I gave him 2 emails before is too much work to look up again), He was supposed to be here Monday, but "his wallet was stolen", and of course no banks were open, so he said he'd 'be in touch with me today', but like usual, no word from him.

The worst part of it is he wanted hay that would have been obscured if I had stacked my next cut in front of it, so I had to do a lot of shuffling around, this cut had to get stacked in about 4 different locations, the waiting made it so it rained on my bales and they're a touch damp now. Not helping my mood is the stacker wagon not transporting the bales worth a darn because it's damp and it's a poorly engineered POS.

If i didn't have 3500 bales (about 1500 too many), and need any sale I could get, I would not so politely tell the guy where to stuff it. He's wasted several of my weekends already, and it looks like he's working on more of them. Getting even would be incredibly rewarding for me.. I should have just stacked the hay in front of what he wanted, and wait until he gets here to tell him he can't get to it.

*sigh* I feel much better now
 
lol thanks for not poking fun at me but let me let you in on a business secret people will jerk you around as long as you allow them too. I only seem to have most of my problems with joe home owner and I will tell them keep your estimate. I tell them my estimates are free but my time is valuable so please don't waste it. I would tell him a few choice words because their is more customers than that one. I am an A.H. naturally and I have to work at being nice. I don't have fisher price on me and I dont play games. The customer is not always right.
 
Some horse owners are a larger horse's rear than the one that their horse has. I hope that they guy buys the darn hay and leaves you be.
I agree with Sky, don't left him jerk you around. Give him a deadline and stick with it. I hope that the hay is dry when he gets there. Chances are if it is damp, he won't buy it.
 
If he wastes a trip up here I'd feel vindicated.

My dad always said "Punctuality is the courtesy of Kings", and well, this guy certainly doesn't have much of it.

In my life I've certainly had things come up that caused me to be late, or cancel appointments, but in this day and age with cell phones being able to do anything, there's really no excuse for not letting someone know what's going on so they can do other things.

Anyone want to buy 2 semi truck loads of hay?
 
M5farm":chtoqldc said:
Ad a aggravation fee when and if he does come. If he does not return next time so be it.
That's why most "horse hay" around here is twice as high as cow hay.....same hay...different people.
 
it'll be tough for him, it's cash on pickup... we've learned never to extend credit on hay!

I just don't want to buy cows to feed the hay to!
 
Nesikep":3aqi10gv said:
it'll be tough for him, it's cash on pickup... we've learned never to extend credit on hay!

I just don't want to buy cows to feed the hay to!

You don't have to buy cows to feed hay H... store it you never know when you may need it.
 
Had a guy do the same thing to me years ago when we were in a drought and I had to sell my first milk cow. Dragged his feet til I had had enought and sold the milk cow to the second person who had called on her. Guy then called again about buying her and told him I had sold her. He got mad until I reminded him that he never showed up or called when I waited the last two times he said he was coming and hung up.
 
Oh, I forgot, Horses eat the stuff too. No, I always like having a couple hundred extra, but when it gets to a couple thousand, it's too much, I only have so much space under the shed (120x40ft). I get about 4000 bales in there and I'm at 3500 now. In a typical winter I feed 2000. Just because I have extra, I feed the cows for a couple weeks in the summertime between the first and second cuts, and with the calves eating, they sure eat a whole lot.

This year wasn't the best year for hay, especially the second cut, it was impossible to get the weather to cooperate in August, something rare here. You were always dodging rain, so I got the first couple fields baled, but it rained a bit on the bales, I left them out for a couple nice days, I'll have to dig deep and see if any got hot. Then the last 2 fields I got a sprinkle on the hay itself, just enough to bleach the top layer. I have lots of nice 50/50 first cut, but suddenly everyone want dairy cow hay for horses.
 
Before I had cows and just had sheep every year I would have a lot of extra hay that I would sale. I sold a lot of hay to horse people at the beginning then I wised up and would always ask what they where feeding the hay to when they called if they said horses I would say sorry hays got mold in it. The hay I had was good hay and would have been fine for horses but horse people are a pain in the butt to deal with. They would want to come and get a bale or two take it home and see if there horse liked it :???: one women came a bought 350 bales one year and 3 weeks later she called back and wanted me to come pick up the remaining 345 bales because she said her horses decided they didn't like the hay !!!!!! I laughed and told her I would give her money back if she brought it to me and stacked it back in my barn where it came from. Never heard from her again.
 
Pricefarm, you had the right answer for sure on that one! As long as they're picking it up in person, it onus is on them. If I deliver the hay, I have to be more careful, because then I would feel obliged.

I have NEVER had a horse turn his nose up at my hay, on the contrary, I've made lots of equine friends, and they usually look really bright eyed at my truck when I pull in.

I think I will be selling some of my really nice hay I had left over from last year, it's still really green and nice, and a better quality than this years.
 

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