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The Problem With Customer Service...
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<blockquote data-quote="Lammie" data-source="post: 419940" data-attributes="member: 3306"><p>A woman that worked for me at MHMR also had a part time job at walmart and she got fired for allowing one of her friends to use her employee discount. She really wasn't a bad person, and I think the only reason she did it was because the woman she loaned it to was bugging her about it. </p><p></p><p>At Target, if you got caught stealing, they would purposely wait till your shift and then have you arrested and taken off in front of everyone. They told us up front that was their policy and they really stuck to it. During my time there I saw it happen twice. Once when an assist CSM was taking money out of the tills and another time when a guy was loading VCR's into the trunk of his car at the loading dock after close. </p><p></p><p>The CSM got caught because she was taking money out of the same guy's bag because she didn't like him and wanted him to get fired. He was about to be fired, and he just insisted that no matter what he did, he came up short. Of course, new people were always short when they first started working because back before scanning, you had to ring up the intem code, department code and price. It was easy to screw up. And, your screw-ups were posted for everyone to see. Your check would reflect a deduction for the loss. </p><p></p><p> I personally don't see how she did it because there were always loss prevention people that watched you count out and you dropped your own bag with someone watching, You had to check it to make sure it dropped. I guess she had access to the count house. Except for the screwy hours, checking wasn't so bad.</p></blockquote><p></p>
[QUOTE="Lammie, post: 419940, member: 3306"] A woman that worked for me at MHMR also had a part time job at walmart and she got fired for allowing one of her friends to use her employee discount. She really wasn't a bad person, and I think the only reason she did it was because the woman she loaned it to was bugging her about it. At Target, if you got caught stealing, they would purposely wait till your shift and then have you arrested and taken off in front of everyone. They told us up front that was their policy and they really stuck to it. During my time there I saw it happen twice. Once when an assist CSM was taking money out of the tills and another time when a guy was loading VCR's into the trunk of his car at the loading dock after close. The CSM got caught because she was taking money out of the same guy's bag because she didn't like him and wanted him to get fired. He was about to be fired, and he just insisted that no matter what he did, he came up short. Of course, new people were always short when they first started working because back before scanning, you had to ring up the intem code, department code and price. It was easy to screw up. And, your screw-ups were posted for everyone to see. Your check would reflect a deduction for the loss. I personally don't see how she did it because there were always loss prevention people that watched you count out and you dropped your own bag with someone watching, You had to check it to make sure it dropped. I guess she had access to the count house. Except for the screwy hours, checking wasn't so bad. [/QUOTE]
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