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Trucks, Tractors & Machinery
TCM on 03 Dodge 3500
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<blockquote data-quote="Chocolate Cow2" data-source="post: 1540333" data-attributes="member: 32644"><p>Spring of this year, I had a new automatic transmission put in this truck. 10 days ago it quit going into 4th gear. There's a 12 month/12,000 mile warranty on the trany. It's been in 7 months with 7,500 miles on it. I took it back to the installer last Monday, Oct 25. I checked on it yesterday. It's still sitting right where I parked it. I've sorta gotten a run-around from them. First, it was I didn't have an appointment so they'd have to work the truck in. Then, they said "these computers take a lot of time to work through and find the problem. When I walked into the shop yesterday, I was told they just hadn't been able to find an open lift to put it on so they could look at the TCM. I'm ready to go get it tomorrow and find someone else to look at it. Do any of you know if the TCM would be part of the transmission warranty? This shop has (or did have) a good reputation for their work but I'm thinking that it's a 'past tense' rating.</p></blockquote><p></p>
[QUOTE="Chocolate Cow2, post: 1540333, member: 32644"] Spring of this year, I had a new automatic transmission put in this truck. 10 days ago it quit going into 4th gear. There's a 12 month/12,000 mile warranty on the trany. It's been in 7 months with 7,500 miles on it. I took it back to the installer last Monday, Oct 25. I checked on it yesterday. It's still sitting right where I parked it. I've sorta gotten a run-around from them. First, it was I didn't have an appointment so they'd have to work the truck in. Then, they said "these computers take a lot of time to work through and find the problem. When I walked into the shop yesterday, I was told they just hadn't been able to find an open lift to put it on so they could look at the TCM. I'm ready to go get it tomorrow and find someone else to look at it. Do any of you know if the TCM would be part of the transmission warranty? This shop has (or did have) a good reputation for their work but I'm thinking that it's a 'past tense' rating. [/QUOTE]
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TCM on 03 Dodge 3500
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