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<blockquote data-quote="cypressfarms" data-source="post: 228359" data-attributes="member: 2653"><p>Update:</p><p></p><p>I had sent a letter overnight certified to the owner of the farm about a week ago. Well the owner is a doctor, and only comes by once every week or two. The ranch manager couldn't stand it any more and called me. (No one but the doctor could sign for the letter at the post office) After I explained the whole story, he said that without question, they would 100% stand behind their customer (me). Looks like they will give me choice for a refund, pick of another cow, etc. This cow was consigned by another farm, and he told me that they had not issued payment to this farm yet, and if the consigner farm would not honor a guarantee, than he would personnaly "make it right". Sounds good so far.</p></blockquote><p></p>
[QUOTE="cypressfarms, post: 228359, member: 2653"] Update: I had sent a letter overnight certified to the owner of the farm about a week ago. Well the owner is a doctor, and only comes by once every week or two. The ranch manager couldn't stand it any more and called me. (No one but the doctor could sign for the letter at the post office) After I explained the whole story, he said that without question, they would 100% stand behind their customer (me). Looks like they will give me choice for a refund, pick of another cow, etc. This cow was consigned by another farm, and he told me that they had not issued payment to this farm yet, and if the consigner farm would not honor a guarantee, than he would personnaly "make it right". Sounds good so far. [/QUOTE]
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