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<blockquote data-quote="fit2btied" data-source="post: 67959" data-attributes="member: 6"><p>We used TurboTax 2003 last year and purchased TurboTax 2004 for this year's taxes. I can't get it installed! I had no trouble at all with the 2003 version. I have Windows XP which is apparently a problem with the new version. I've tried to go through TurboTax' troubleshooting pages but have gotten no results from any of their suggestions and no response to my email to them. I've closed all open programs, anti-virus, firewall, etc.; tried installing in safe mode; still get the same messages: Close all open programs, empty temporary folder. One of my sons, the family's go-to computer geek guy, spent about 3 hours on it and said "I don't know what to tell you." Anyone else out there have or had that problem? If so, how did you resolve it? Thanks.</p></blockquote><p></p>
[QUOTE="fit2btied, post: 67959, member: 6"] We used TurboTax 2003 last year and purchased TurboTax 2004 for this year's taxes. I can't get it installed! I had no trouble at all with the 2003 version. I have Windows XP which is apparently a problem with the new version. I've tried to go through TurboTax' troubleshooting pages but have gotten no results from any of their suggestions and no response to my email to them. I've closed all open programs, anti-virus, firewall, etc.; tried installing in safe mode; still get the same messages: Close all open programs, empty temporary folder. One of my sons, the family's go-to computer geek guy, spent about 3 hours on it and said "I don't know what to tell you." Anyone else out there have or had that problem? If so, how did you resolve it? Thanks. [/QUOTE]
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