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<blockquote data-quote="cowgirl8" data-source="post: 1360769" data-attributes="member: 22072"><p>We were on Excede, long enough for our contract to be out. We tested out the hot spot before we decided on getting it and while doing that for only 24 hours, something went wrong with our excede unit. Called the help line and for 100 dollars, they'd send out a guy to fix it. When husband hesitated, they then said, well for 8 dollars a month all your repairs are no charge...when he hesitated again, it was we'll come out to fix it no charge....Sorry buddy, that offer should have been the first. Went 2 weeks without internet and how, after a week of using the hot spot, i could not be happier. I'm starting to get over not doing things during the day, so so nice. No longer do i 'have' to get up before 5 just so i can watch a youtube. Although excede worked well and was a step up from what we had before, no way i'd go back unless for some reason we lose this hot spot....or they raise the price so high we drop it...</p></blockquote><p></p>
[QUOTE="cowgirl8, post: 1360769, member: 22072"] We were on Excede, long enough for our contract to be out. We tested out the hot spot before we decided on getting it and while doing that for only 24 hours, something went wrong with our excede unit. Called the help line and for 100 dollars, they'd send out a guy to fix it. When husband hesitated, they then said, well for 8 dollars a month all your repairs are no charge...when he hesitated again, it was we'll come out to fix it no charge....Sorry buddy, that offer should have been the first. Went 2 weeks without internet and how, after a week of using the hot spot, i could not be happier. I'm starting to get over not doing things during the day, so so nice. No longer do i 'have' to get up before 5 just so i can watch a youtube. Although excede worked well and was a step up from what we had before, no way i'd go back unless for some reason we lose this hot spot....or they raise the price so high we drop it... [/QUOTE]
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