generally when we butcher, we expect hanging weight to be 60% on live weight. your total live weight was 1961 lbs X 60% = 1176 lbs. hanging weight. depending on how much bone you have in steaks, roast, etc. we expect 50% of hanging weight. 1176 lbs. X 50% = 588 lbs. factors such as breed, body condition score, ratio of bone/meat in the cuts all factor into total lbs. returned. both of your animals were lighter than the 1200+ lbs. angus that we butcher so may factor into lower lbs. returned. talk to your butcher and if you are not satisfied with the answers, shop around. If we take 2 head to get processed at the same time, ours are not labeled separately either and guess I wouldn't expect them to unless we would specify that. a few years ago, we asked for only 10 roast and the usual steaks that we get. when we unloaded when we got home we only had 3 roast and a few of the ribeye steaks. called the butcher and they found a box of packages that were not with the rest of our meat in their freezer, so don't hesitate to call them.