greybeard
Well-known member
I used to enjoy sitting on a tractor or 4 wheeler and just watch those egrets work. They are magic. Back in the day, when ticks were really bad, I've seen 'em riding on lots of cows' backs just going to town on insects.
We don't do it for every customer…this customer specifically asked for it. We do give a good washing to trade-in equipment…some equipment brought in for service may get washed to allow the techs to get a better look at it…otherwise, it is either requested by the customer or one of the salesmen. Once in a while a tech will ask for a piece of equipment to get a basic wash down when they finish with it. However, this is the first one I was told to clean thoroughly inside and out by the service manager (my immediate supervisor). Often when new equipment is sold, the salesmen will ask to have any dust rinsed off that may have accumulated from being stored outside…but that's usually just an exterior wash down.Like y'all I thoroughly enjoy watching the Egrets do their work. I was out mowing a little today & of course they just chase me in circles.
Interesting about you detailing a tractor. I've got a tractor in for service at the John Deere here in Lufkin. I'll see if it gets cleaned out, but it wasn't too bad to begin with.
I train a lot of the younger ones at work & always tell them that they should roll out of bed looking forward to going to work….well 90% of the time at least. After 35 yrs, I'm getting less inclined…..starting to look forward to retirement myself.
Sounds like pretty good customer service. I actually cleaned the insides a couple months ago & Armoured All it…….which only happens every few years. But I also washed the exterior as I figured to make it a little easier on the mechanics (I know I personally hate working on dirty equipment).We don't do it for every customer…this customer specifically asked for it. We do give a good washing to trade-in equipment…some equipment brought in for service may get washed to allow the techs to get a better look at it…otherwise, it is either requested by the customer or one of the salesmen. Once in a while a tech will ask for a piece of equipment to get a basic wash down when they finish with it. However, this is the first one I was told to clean thoroughly inside and out by the service manager (my immediate supervisor). Often when new equipment is sold, the salesmen will ask to have any dust rinsed off that may have accumulated from being stored outside…but that's usually just an exterior wash down.