Sorry but you cannot use search at this time. Please try aga

[jcummins]

Yes the new one seems worse.

Before retirement I was an IT administrator, and also a SAP Basis administrator. Different systems with what you are dealing with…but I understand the problems you can get into. In retirement I do not miss the numerous days I had no sleep at all. Around the clock work. However…when dealing with the type of server problems you apparently have….I got very nasty with the vendors I dealt with, IF those gremlins exposed problems to my customer base.

Suggestion…when you have these issues, be pro-active with your users…that being the forum users. And put a post out there keeping us up to date. Put it as a ‘sticky’ so you see it when you go to the forums. We’ll understand. And refresh the message if the problems persist. But to have the issues kind of nag at you and not having any feedback is aggravating.


Macon, thanks for the update. .

[Workinonit Farm]

Macon, thanks for the update.

Yes, thank you for the update.

Katherine

[Angus Cowman]

There are problems here and either they don’t have the time, aren’t smart enough to get it right, or don't care.

It's definitely the aren't smart enough one! I and 6 computer guys in New Jersey (of all places) have spent hundreds of hours on this problem. The server operators in Dallas have swapped out all 12 gig of memory, the guys in NJ have swapped out the kernel. We've reconfigured mySQL database dozens of times. The last time at 9:52 pm last night.

The problem with search is that the software is set to limit searches when the server is overly busy. Which is bad, but much better than a server crash. Searches are very computer intensive since it must look through 600,000 posts. I could delete 300,000 of the older posts but I would rather fix the server problem.

I can assure you that I am much more frustrated than you are. I'm spending $500/mo on this giant server and it is doing worse than the old one. But I can assure you that I definitely do care and am working on it every day.

I can understand it being inactive when their is a high volume of users on, but this morning there were only 11 users and the search feature only worked once then went back to sorry you can't use search

[M Gravlee]

Could be caused by backup which runs every morning after 2 am. But if I really knew what the problem was it would be fixed. We're just guessing and changing one thing at a time.

[Workinonit Farm]

But if I really knew what the problem was it would be fixed. We're just guessing and changing one thing at a time.

Sounds like Dr. House . One thing at a time, process of elimination. Hopefully the problem will be 'discovered' sooner than later.

Thanks.

Katherine

[Alan]

But if I really knew what the problem was it would be fixed. We're just guessing and changing one thing at a time.

Sounds like Dr. House . One thing at a time, process of elimination. Hopefully the problem will be 'discovered' sooner than later.

Thanks.

Katherine

You may be on to something Katherine; Gravlee you may want to start popping vicodine like it was candy... things won't hurt so much.

Alan